Veeva Specialist – Pharma Commercial Operations

Remote
Full Time
Experienced
Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.

rockITdata is seeking a Veeva Specialist for a Hybrid/On-site role in Princeton, NJ.


Overview 

We are seeking a highly operational, enterprise-minded Veeva Specialist to support day-to-day Pharma Commercial Operations. This role sits on the front line of commercial execution, partnering directly with Sales, Marketing, Finance, Brand Leadership, and other cross-functional stakeholders. You will be responsible for ensuring data quality, running and analyzing reports, loading and validating data, and supporting testing and operational processes within Veeva CRM or Vault CRM. 

The ideal candidate thrives in a fast-moving environment, learns quickly, and takes ownership. While Veeva and pharma experience are essential, we are equally focused on attitude, agility, and a bias toward action. This position offers a strong growth path into project leadership and emerging capabilities including AI-enabled commercial operations. 

Key Responsibilities 

Commercial Operations & Veeva Platform Support 

  • Execute daily operational tasks within Veeva CRM or Vault CRM, including data loads, QC, and system configuration support. 

  • Run recurring and ad-hoc reports/dashboards; interpret outputs and provide actionable insights to commercial teams. 

  • Monitor data integrity across core commercial datasets (e.g., customer, targeting, call activity, alignment, product, sampling). 

  • Perform routine validation and testing of data and system updates, ensuring issues are documented and remediated quickly. 

  • Support user needs and troubleshoot operational issues; act as a reliable first-line partner for commercial stakeholders. 

Cross-Functional Engagement 

  • Work closely with Sales Ops, Marketing Ops, Finance, Analytics, and Brand teams to understand business needs and translate them into platform support. 

  • Coordinate with internal IT, vendors, and external partners to ensure timely execution of operational processes. 

  • Communicate clearly and proactively on status, risks, and resolutions. 

Growth into Projects & Innovation 

  • Over time, expand responsibilities into project work such as feature enhancements, process redesign, and system releases. 

  • Support (and eventually help lead) initiatives involving AI and automation in commercial operations and Veeva workflows. 

  • Contribute to documentation, SOPs, training materials, and continuous improvement efforts. 

Required Qualifications 

  • 2+ years of hands-on Veeva CRM or Salesforce CRM experience (critical). 

  • Pharma / Life Sciences commercial experience (strongly preferred). 

  • Demonstrated experience with high-volume operational processes: reporting, data loading, testing, and ongoing platform support. 

  • Strong analytical skills and comfort working with complex datasets and system outputs. 

  • Exceptional organizational skills with ability to manage multiple priorities and deadlines. 

  • Proven ability to learn quickly, adapt, and operate with minimal supervision. 

  • Clear communicator who can work effectively with both technical and non-technical partners. 

Preferred Qualifications 

  • Experience supporting commercial business processes such as targeting, alignment, incentive compensation inputs, call planning, sampling, or territory management. 

  • Familiarity with data tools and ecosystems connected to Veeva (e.g., ETL processes, data warehouses, BI tools). 

  • Exposure to Agile, release management, UAT leadership, or managing small projects/tasks. 

  • Interest in (or experience with) AI/ML, automation, or advanced analytics in a commercial context. 

Success Profile (What We’re Really Looking For) 

  • Enterprise mindset: thinks beyond tickets and tasks; understands commercial impact end-to-end. 

  • Highly operational: enjoys being in the flow of daily execution and keeping systems running cleanly. 

  • Fast learner + quick study: can ramp up rapidly in a complex commercial environment. 

  • Bias toward action: gets things done quickly, correctly, and without drama. 

  • Front-line partner: comfortable engaging directly with full-scope commercial teams. 

  • Owner mentality: doesn’t wait to be told twice; sees problems and solves them. 

Work Location & Schedule 

  • Hybrid role based in Princeton, NJ. 

  • Must be on-site at least 3 days per week (with flexibility depending on business needs). 

Why This Role 

This is an opportunity to step into a high-visibility operational role at the heart of Pharma Commercial execution, with a clear runway into project leadership, platform strategy, and AI-enabled innovation. If you’re someone who loves owning the details and wants to grow into bigger responsibilities, this role is built for you. 

#LIRemote


Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. They’re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.

Know the Why.

Value People Above All Else.

Transparency to a Fault.

Progress, Not Perfection.

Be Good by Doing Good.

Smart People Can Disagree.

Bend but Don’t Break.

Represent Your Brand.

Think Differently.

Be Amazing, Be Fearless, Smile, Have Fun!

Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!


rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker’s new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.


rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.


rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.

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